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Covid-19 Requirements and Guidelines for Risk Assessments and Staff Training Needs

29 Apr 2021

Covid-19 Night Aware Accreditation Scheme: Requirements and Guidelines for Risk Assessments and Staff Training Needs.

By Alicia Souter: Project Manager Covid Aware Accreditation Scheme

Since the first phase of reopening began, we at Night Time Economy Solutions have been busy rolling out our Covid-19 Night Aware Accreditation Scheme. This scheme provides accreditation for night time economy businesses who prove high standards in Covid-19 venue management and customer care. The accreditation covers four themes: Risk Assessment, Staff Training, Visibility of messaging and Customer Experience. To ensure all four themes have been addressed, various modes of assessment will be used.

In the first instance, enrolled businesses will be required to submit a thorough risk assessment alongside their staff training records. Businesses are expected to have fully consulted and included current government guidelines when doing so and undertake these two tasks in correspondence with their venue type and Covid-19 hygiene safety requirements.

To make it easier for business enrolling on our scheme and those who may be considering it, this post highlights the requirements and criteria that we look for in the risk assessments and staff training records.

So, what do businesses need to consider for the risk assessment?

Firstly, they must assess your venues capacity to support Test and Trace. In addition, they must assess the risk their venue poses to customer safety and take steps to mitigate against this. This can come in many forms. They must also assess the ability of their venue to safely manage the service of food and drink. Where applicable they must assess the venues capacity to provide safe takeaway or delivery services. To ensure customer and staff safety, they must assess any risks posed by methods of service at the venue and take steps to mitigate against this. They must also consider the efficiency of ventilation at the venue. It is essential that they assess the safety and hygiene levels of the venue’s customer toilets and take steps to mitigate against any risks these may pose. It is vitally important that they assess their venue’s policy on providing and explaining available guidance and make sure this adheres to government advice. They must also assess their venue policies and practice relating to workers and the workplace and ensure they adhere to government guidelines. They must take steps to mitigate any risk that current practice may cause. Businesses must assess their venue’s policy on social distancing for workers and customers and ensure this too adheres to government guidelines and requirements. In relation to this, they must assess the venue’s protocol and practices for cleaning the workplace and take steps to modify these in the where risk is identified. They must assess the venues policy surrounding personal protective equipment (PPE) and face coverings and ensure this adheres to government guidelines. Additionally, they must assess the venue’s protocol and practice of workforce management and take steps to mitigate any risks caused. Penultimately they must assess their venue’s protocol and practice with regards to inbound and outbound goods and take steps to mitigate any risks these may pose. Finally, they must assess your venues capacity to provide staff with relevant information regarding COVID-19 testing and vaccinations.

After completing their risk assessments, venues can use it to inform staff training procedures. What then should they include?

Firstly, they must ensure all staff are trained to use and support Test and Trace.

Additionally, they must consider training for staff regarding customer safety in all its different forms. They must consider training for staff regarding how to safely manage the service of food and drink. In relation to this they must also consider training for staff regarding how provide safe takeaway or delivery services. They must consider training for staff regarding methods of safe service at the venue. Where applicable and necessary they should consider training staff regarding ventilation systems and methods at the venue. An essential element that businesses must consider is training for staff regarding maintaining excellent safety and hygiene levels within the venue’s customer toilets and handwashing facilities. They must consider training for staff regarding how to efficiently provide and explain available guidance. In addition, they must consider training for staff regarding the venues policies and practice surrounding workers and the workplace. This should encompass many elements. They must consider training for staff regarding social distancing for workers and ensure this adheres to government guidelines. They must also consider training for staff regarding cleaning the workplace and ensure this adheres to government guidelines. Venues must consider training for staff regarding personal protective equipment (PPE) and face coverings and ensure this adheres to government guidelines. They must consider training for staff regarding workforce management. Penultimately, businesses must consider training for staff regarding inbound and outbound goods. Finally, they must consider training for staff regarding COVID-19 testing and where they may source information.

We hope that this guidance helps both those who are already enrolled in the scheme in addition to those who want to know more.

For more information about the scheme and how to get involved get in touch contact info@nighttimeeconomy.com

Written by the Night Time Economy Team ©2021 | Share this article link
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