Onwards Norfolk: Training for the Hospitality & Leisure sector

From January 2022, we will be working in partnership with Norfolk’s Business Improvement Districts to deliver a variety of training programmes for those working – or seeking work – in the hospitality and leisure sector.

These will enable over 500 people from within Norwich, King’s Lynn and Great Yarmouth to develop the skills, experience and knowledge needed to develop their careers or start careers in the hospitality industry.

Whether you are looking to upskill, retrain or gain the qualifications needed to change your career path – our doors are open to you. Please scroll down to find the free courses that we are running. You can access as many of them as you want and need to. Many of them are certified training courses meaning that you get recognised qualifications.

available courses

Full day: Anti Sexual Harassment Training & Drink Spiking, Safeguarding, and Vulnerability Training

This full day training course will enable you to identify the issues surrounding sexual harassment, safeguarding and vulnerability management of women that you might encounter in the night-time economy, and how to prevent drink spiking within licensed premises, including training staff to recognise and act on suspected spiking incidents.

Available in person 12th July 2022

Anti-Sexual Harassment Training

The training course will enable you to identify the issues surrounding sexual harassment, safeguarding and vulnerability management of women that you might encounter in the night-time economy. By the end of the course you will have learnt skills to deal with these incidents.

Available online

Age Verification

The Age Verification training will provide staff with the key knowledge and understanding of issues surrounding age verification, identification and how to comply with the law. It will also equip participants with information on creating an effective age verification policy.

Available online

Allergen Awareness including Natasha's Law

This course is designed to give all staff who handle food the necessary knowledge of allergies and intolerances, helping to keep customers safe. Attendees will learn how to identify the main allergens, comply with food allergen laws, and reduce contamination.

Available online

Guest Excellence

This training will provide staff with both the knowledge and skills needed to better serve customers, and improve the value and satisfaction they derive from and contribute to the business.

Available online

COSHH Level 3 Training

This course is for employees and employers who require an awareness of the COSHH regulations, control measures and safety procedures. This training will ensure that employees liable to be exposed to a substance hazardous to health are suitably and sufficiently informed, instructed and trained.

Available in person 14th July 2022 2022

Drink Spiking, Safeguarding, and Vulnerability Training

This course will provide guidance for venues on how to prevent drink spiking within their licensed premises, including training staff to recognise and act on suspected spiking incidents. It will also empower venues to implement a variety of safeguarding measures, and highlight the range of tools that are available to help eradicate drink spiking from night time economy venues.

Available online 30th June 2022

Equality & Diversity: Accredited

Equality and Diversity Inclusion training (EDI) will provide staff with an understanding of the different forms of discrimination, harassment, and victimisation that can occur in the workplace, both amongst staff and customers.

Available online

Fire Safety Awareness: Accredited

This training is designed to provide participants with an in-depth understanding of The Fire Safety Order 2005 and The Health and Safety at Work Act 1974. They will also obtain the knowledge to implement emergency procedures.

Available online

Food Safety in Manufacturing

This course will provide employees with a greater understanding of safe food handling and the importance of food hygiene. Level 1 training will equip attendees with basic food hygiene knowledge, enabling them to produce safe food.

Available online

Level 2 Award in Food Safety in Catering (RQF)

This 1 day qualification is aimed at individuals who are, or intend to be, food handlers working in catering. The objective of this qualification is to prepare learners for employment in catering role, or to support a role in the workplace. Delegates gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation, cooking service and handling of food.

Available in person 28th June & 6th July 2022

Food Safety Level 2

This course will provide employees with a greater understanding of safe food handling and the importance of food hygiene. Level 2 will give attendees the relevant knowledge pertaining to the hazards and controls associated with food preparation and storage.

Available online

Health and Safety in a Food Environment

This course provides attendees with a practical understanding of workplace health and safety, as well as their responsibilities when it comes to protecting themselves and others from hazards. This will include identifying hazards and enacting control measures to safeguard staff and customers within the workplace. 

Available online

Health & Safety Level 2: Accredited

This course provides attendees with a practical understanding of workplace health and safety, as well as their responsibilities when it comes to protecting themselves and others from hazards. This will include identifying hazards and enacting control measures to safeguard staff and customers within the workplace.

Available online

Award for Personal Licence Holders (APLH) Level 2: Accredited

The online APLH training course will provide learners with a clear understanding of the framework of the laws and regulations that underpin the responsibilities of the personal licence holder.

The Award for Personal Licence Holders (APLH) is a mandatory requirement for gaining your personal licence. You can complete all the learning required online through a comprehensive e-learning course. Once the course is completed, you will then need complete your exam via a web portal which will be recorded via a web camera. Learners will be provided with all necessary information about how to complete the e-assessment.

Available online

Award for Licensed Premises Staff (ALPS)

This course will provide attendees with a Level 1 Award for Personal Licence Holders (ALPS). It is designed to equip attendees with a clear understanding of the law and regulation frameworks associated with being a personal license holder, and includes an assessment at the end of the course.

Available online

This project is funded by the UK Government through the UK Community Renewal Fund

The UK Community Renewal Fund is a UK Government programme for 2021/22. This aims to support people and communities most in need across the UK to pilot programmes and new approaches to prepare for the UK Shared Prosperity Fund. It invests in skills, community and place, local business, and supporting people into employment. For more information, visit UK Community Renewal Fund: prospectus – GOV.UK (www.gov.uk).

 

If you would like any further information on this project or the courses that we are running, please get in touch.

 

    We use cookies to ensure that we give you the best experience on our website.