Our Portfolio

In February 2023, we started working in partnership with the City of Westminster to deliver various training programmes for those who work, or own a business in the borough. This initiative formed part of Westminster's Night Safety Programme. Westminster’s Night Safety Programme aims to improve safety – and perceptions of safety – for all women in the evening and night-time economy (ENTE), encouraging sustainable action among businesses, residents, and visitors towards perpetrators’ behavioural change. Westminster aims to set an innovative, inclusive precedent for eliminating VAWG in its public spaces.

We worked with the Office of Northamptonshire Police, Fire and Crime Commissioner to deliver Night Time Economy Review, audit and Strategy Solutions in 5 different stages. The 1st of these stages saw us deliver our Policing the Night Time Economy and Women Safety Training remotely to police officers across the region. ​ During the 2nd stage, we delivered a range of remote and face-to-face sessions for the Business Improvement District and developed best practice policies for venues to ensure that they are operating at the same high standards when dealing with vulnerability. These were also shared with the policing teams so that they, too, know what standards venues should be operating to. Alongside the development of policies, we supported the BID, in working with venues to identify opportunities to diversify their offering to ensure that they are providing a balanced offer that attracts a diverse audience that is not focused solely on alcohol and late-night trading. ​ Stage 3 included the following stakeholder engagement: A consumer e-survey A variety of consumer and wider community focus groups Stakeholder phone call interviews Three Stakeholder workshop ​ Stage 4 included two overnight audits conducted in Northampton and Kettering to assess the safety of women at night and make recommendations for improvement. ​ Finally, during stage 5, we produced a report based on all of our findings. Within this report, key actions for all partners were generated, including a Women’s Safety Charter and implementation strategy for stakeholders and businesses.

Exeter's Business Improvement Distict 'InExeter' commissioned us to research extensively about Exeter's evening and nighttime economy to inform and develop Exeter's Nighttime Economy Strategy. This research included: • Consumer and employee surveys and focus groups • Stakeholder interviews and workshops • An overnight audit to review Exeter at night from a policy, operational, user and place management perspective.  We presented the research findings in a report alongside expert recommendations on how Exeter's evening and nighttime economy should develop moving forward. This work will be supported by creating a Nighttime Economy Strategy Board where core partners identified in the research will work closely together to understand what works well and what could be improved in Exeter at night to provide a better experience for all.  The outcome of this project will help focus investment in streetscape improvements, events and street art, better facilities and positive celebration of the evening and nighttime economy in Exeter.

Norwich Business Improvement District and Norfolk Constabulary commissioned us to write a Night Safety Charter with the intention of then rolling this out across Norfolk.  We conducted an independent, in-depth review of safety across Norfolk’s various evening and nighttime economies to develop a Night Safety Charter. This work included: • Surveys and focus with the local community and those who work at night, including licensed premises, hospitality venues, leisure operators, transport providers, accommodation providers and cultural venues, to discover what they would expect of a night safety charter.  • Stakeholder telephone interviews and workshops were conducted to gather local support for a night safety charter.  • A presentation of research findings to key stakeholders across Norfolk. Following this review, we developed a 'Women's Night Safety Charter' detailing actions needed for women's safety, and a Business Night Safety Charter aimed specifically at evening and nighttime economy businesses and venues.

We helped to manage and deliver Onwards Norfolk: a collaboration between Norwich BID, King’s Lynn BID and Great Yarmouth Town Centre Partnership to provide free training and upskilling for businesses across Norfolk. From January 2022, we partnered with Norfolk’s Business Improvement Districts to deliver various training programmes for those working – or seeking work – in the hospitality and leisure sector. This enabled 632 people from Norwich, King’s Lynn and Great Yarmouth to develop the skills, experience and knowledge needed to develop their careers or start careers in the hospitality industry. Whether looking to upskill, retrain or gain the qualifications needed to change your career path – our doors were open. Many of them were certified training courses with recognised qualifications.

We partnered with Liverpool City Council to review the impact of the Late Night Levy in Liverpool. This comes off the back of performing a similar review of the impact and perceptions of the Late Night Levy in London for the Greater London Authority and Mayor's Office for Policing And Crime (MOPAC) Project Overview At a Licensing Hearing in November 2021, Liverpool City Council Licensing Committee decided to go out to consolation on whether the Late Night Levy should continue to be in place or should various amendments be made to the levy. Night Time Economy Solutions managed the consultation to ensure a fair and just process. We sought opinions from stakeholders, the trade, residents associations, charities, responsible authorities, local councillors and MPs on whether the levy should continue, if amendments should be made, and what it should look like going forward.

We were commissioned by GO! Southampton, the Southampton City Centre Business Improvement District, to perform extensive research on Southampton's Nighttime Economy including surveys, focus groups, and stakeholder interviews where we will review Southampton at night from a policy, operational, user and place management perspective. This strategy will be used to support the Southampton with their Purple Flag application. We used the research to make recommendations on how Southampton's Nighttime Economy should develop moving forward and write a comprehensive Nighttime Economy strategy. The outcome of the review will help focus investment in streetscape improvements, events and street art, better facilities and positive celebration of the evening economy.

SafeUP App is a community safety network that enables women to protect one another by creating a network of guardians. They are fighting to ensure that every woman feels safe, protected, and empowered. Its mission is to create a network of communities through which women can feel safer and more secure going through their daily lives. SafeUP communities strive to increase women’s sense of security and to prevent cases of sexual and physical harassment and assault. They asked us to develop a package of training scripts to support their network of guardians covering: • What makes a woman feel unsafe • What is an active bystander • How to support someone who has been sexually harassed

We worked alongside Bath BID to develop and launch their new Bath Safe Bus. Bath Safe Bus is a new project, part of The Bath BID’s Safe and Secure activities. The aim of the safe bus is that it will provide a safe space for vulnerable people late at night. Bath’s Safe Bus aims to supports a variety of people in Bath’s night time economy who may not require emergency care, but may benefit from a safe space to talk, and get support, advice, first aid and have an opportunity to be listened to. The project will also help to reduce anti-social behaviour, violence against women and girls, and other criminal behaviour in the city centre, whilst also supporting the emergency services to reduce calls on A&E and the demand on the Police services. ‘Safe Spaces’ are having a huge impact on communities around the UK, saving over £9 for every £1 invested to services such as A&E, the Police and the ambulance service. The project will run every Friday and Saturday night from 22:30 to 04:30 and will be available for other busy nights such as Bank Holidays, Fresher’s Week, Bath Rugby matches, Bath Christmas Market and other big events in the city. Staffed by medical, security and volunteer teams, it will provide ‘first response’ help to the community, including visitors, students, residents and female members of the street community. The ‘Safe Bus’ will be part of the Bath BIDs’ Safe and Secure Business Crime Reduction Partnership and will work in collaboration with the Emergency Services, B&NES Council, the Universities, Venues, Bath City Pastors and Local Volunteers.

We were appointed by Hammersmith and Fulham Council to conduct a review to determine the current attitudes and perceptions of Women's Night Safety and provide clear recommendations on how women's safety can be improved, including working with the community, partners and stakeholders to create a women's safety charter. The overall goal was to provide a safe, secure and vibrant night time economy for Women. The work included: • Chairing a Women's Safety Summit and women's safety stakeholder group. • Research with consumers, businesses and other stakeholders via phone calls, stakeholder workshops, esurvey's and focus groups. • Using crime, antisocial behaviour and footfall data to review the usage habits of visitors and residents together with a study into the physical movement of people during the evening and night time hours. • Two overnight audits. A report detailing the findings with a series of recommendations to address any areas of improvement identified in the review. • A women's safety charter.

We worked in partnership with Newark and Sherwood District Council (NSDC) to provide specialist advice and guidance to develop an Evening and Nighttime Economy Strategy for the district. Newark and Sherwood is an important area in the economy of Nottinghamshire. The district comprises of characterful market towns with high streets full of independent retailers, food and beverage providers, and unique heritage assets that connect with a wealth of English history. Newark is the largest town in the District and has an urban area that is home to 43,000 people. Working with NSDC we want to enable local residents and businesses to flourish and fulfil their potential, as well as encourage more visitors to enjoy all that towns in Newark and Sherwood has to offer. However, Covid-19 has had a detrimental impact on the economy and specifically the evening economy of the district, with hospitality, accommodation, attractions, and services being particularly affected. Local nighttime attractions were also hit hard by lockdowns, with the nightlife only reopening in July 2021 and a possibility of new restrictions being reintroduced in the future. This exacerbated the already difficult national situation which saw 44% of nightclubs shut between 2005 and 2015, and 25% of pubs closed from 2001 to 2016. In response to this, we will be working with NSDC and stakeholders to trial new ideas and pioneer fresh approaches; we believe that the development of an Evening and Night Time Economy Strategy will help reopen the local economy, revitalise local high streets and enable our towns to respond to the medium – long term effects of the pandemic. This new strategy will research and review the current state of the local evening and night time economy. It will then inform on SMART short-, medium- and long-term actions which will help establish a vibrant, inclusive, and safe evening and night time economy. This strategic plan will support people and high street businesses in the process of safely reopening the evening economy of the district, ensuring that the area can adapt and reverse the medium- and long-term impacts of Covid-19. The strategy will focus on the four main urban and economic centres of the district: Newark, Southwell, Ollerton and Edwinstowe. It will cater towards the specialities of each area, researching strategies that will result in greater footfall, dwell time, increased visits, improved safety, increased cultural and event-based activities and increased visitor spend during the evening and night time.

Bristol City Council were successful in securing funding from the Safety of Women at Night (SWAN) We worked with Bristol City Council to design and deliver bespoke Anti Sexual Harassment Training for 1000 venues and people working at night. As part of this work, we consulted with stakeholders, specialists, the Police, venues and women to understand the specific issues in Bristol and work with them to find solutions and ensure that the training was relevant. We then designed a bespoke training course and supporting documents such as an anti sexual harassment training policy, an anti-sexual harassment matrix, case studies, Q & As and best practices. These were rolled out to train the trainers to ensure the knowledge stayed in Bristol and then 1000 people working in Bristol's nighttime economy.

We were commissioned by the Irish Goverment's Department of Media, Culture and Sport to design and develop a suite of template policies for all Irish hospitality venues to adopt. These policies included: • Anti-Drink Spiking Policy • Anti-Sexual Harassment • Policy • Anti-Social Behaviour Policy • Challenge 21 and Challenge 25 • Crime and Disorder Policy • Crime or Incident Scene Preservation Policy • Customer Complaints Policy • Dispersal Policy • Drugs Policy • Drunkenness, Intoxication and Disorderly Behaviour Policy • Dynamic Lock Down Policy • Knife, Weapons and Firearm Incident Policy • Mental Health Policy • Noise and Nuisance Policy • Overcrowding and Capacity Management Policy • Premises Search Policy • Safeguarding and Vulnerable Persons Policy • Search Policy • Security Staff and Guarding Instructions Policy • Signs of Drunkness Policy • Smoking Area Policy • Toilet Check Policy • Underage and Age Verification Policy • Vulnerability Management Policy • Venue Security Policy • Weapons Policy • Whistleblowing Policy This was part of a programme of activities to support Irish hospitality venues to reopen safely after Covid.

We were commissioned to develop the business and funding strategy for Wake The Tiger a new Arts Park in Bristol. Wake The Tiger is the world's first Amazement Park born by the creative team behind the internationally renowned Boomtown Fair which is also one of our clients. Having spent over a decade creating one of the most large-scale immersive festival experiences in the world, the team wanted to expand and diversify their creative potential by establishing a year-round arts & events venue where their audience could experience the work in a non-festival environment. They wanted to ensure that the Amazement Park would be a place where their creative community could evolve and explore an ongoing, collaborative process together. We worked with the team to write the vision, values, business and funding strategy, audience development strategy and secure funding.